Terms of Service

Acceptance of Terms

Welcome to TERN AVENUE LTD.

By accessing https://ternavenue.top or placing an order through our website, you agree to these Terms of Service.

Please read these terms before using our website or making a purchase.

Product Information

We aim to provide accurate product information, including photographs, colours, descriptions, sizes, and fabric details.

Actual product colours may vary slightly due to differences in lighting, screen settings, and device displays.

Size charts are provided to assist customers in selecting suitable clothing. Minor variations in measurements may occur during garment manufacturing.

All products must meet applicable requirements concerning satisfactory quality and accurate descriptions.

Size and Fit Information

Our clothing collection includes plus-size women’s casualwear.

Customers should review the size information provided on individual product pages before placing an order.

If you require clarification about measurements, fit, or available sizes, please contact our customer service team.

Pricing and Payment

Product prices are displayed in the currency indicated on our website and at checkout.

Applicable taxes, shipping fees, and other charges will be disclosed before customers confirm their orders, where required.

We accept the payment methods displayed during checkout.

All orders are subject to successful payment confirmation and product availability.

Order Confirmation

After placing an order, customers will receive an order confirmation.

If a product becomes unavailable, we will contact the customer and arrange an appropriate resolution, including a refund where applicable.

Order Cancellation

Customers may request cancellation before dispatch by contacting [email protected].

Once an order has been dispatched, cancellation and return requests will be handled according to our Return & Refund Policy and applicable consumer rights.

Shipping and Delivery

Shipping availability, applicable fees, and delivery estimates are explained during checkout or in our Shipping Policy.

Customers are responsible for providing accurate delivery information.

Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy.

Nothing in these Terms of Service excludes or restricts consumers’ statutory rights.

Website Usage

Customers agree to use our website only for lawful purposes.

Unauthorised access, misuse of customer accounts, interference with website security, or unlawful reproduction of website content is prohibited.

Intellectual Property

Website content, including text, graphics, photographs, branding, and design elements, is protected by applicable intellectual property laws.

Content owned by TERN AVENUE LTD may not be copied, reproduced, or distributed without permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

Limitation of Liability

To the extent permitted by applicable law, TERN AVENUE LTD is not responsible for indirect losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes liability that cannot lawfully be excluded or limits statutory consumer rights.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be published on our website.

Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protections applicable in the customer’s country of residence.

Contact Us

TERN AVENUE LTD

Website: https://ternavenue.top

Email: [email protected]

Phone: +44 78 960 99270

Business Address:

UNIT 7, NO 510 MONSALL ROAD
MANCHESTER
UNITED KINGDOM M40 8WN